Onboarding Hub Content - Step 3

Onboarding Hub Content - Step 3

Adding your Company Logo

This article explains how to add your Company Logo which is used for the customer-facing portal (customer login area), Consignment Note templates, Consignment Label templates, Invoice reports and other system generated reports. 

Page URL:

How To

To begin, navigate to the above Page URL which is located under Configuration > General > Global Setup > Logo Tab:


This section is where a Company Logo can be added for use in various reports and reporting templates across the system, as well as in the customer-facing login portal.
Logos uploaded here will be used on your default consignment note templates:


Logos uploaded here will be used on your default consignment label templates:


Logos uploaded here will be used on your default invoice report templates:


FAQs

Q: How do I apply a carrier’s logo to connotes assigned to that carrier?

The default company logo can be overridden when an alternative logo is required. For example, when connotes are assigned to a carrier that requires labels to follow their branding guidelines, including the use of their logo.
There are 2 common methods to achieve this outcome:
  1. https://support.transvirtual.com/portal/en/kb/articles/customerlist#Logos whereby a Logo can be uploaded against the relevant card file to override the system default logo (Company Logo).
  2. https://support.transvirtual.com/portal/en/kb/articles/report-designer whereby custom templates can be created and limited to a carrier (as an example) in order to print labels in the format required by that carrier (including logo).

Please see below links that provide more information on the content of this help article:
  1. https://support.transvirtual.com/portal/en/kb/articles/global-setup-17-10-2023#Logo
  2. https://www.loom.com/share/6819748da24e431497a3673f5bcd5a69

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