Onboarding Hub - Step 28 Depot/Hub Processing

Onboarding Hub - Step 28 Depot/Hub Processing

Process Freight Arriving Into Your Depot/Hub With The Mobile App

This article explains how to mark freight as arrived at the depot after a pickup or linehaul has been completed.

How To

Using the mobile app, users can scan consignment items as they arrive at the depot to mark them as In Depot, enabling seamless tracking updates for customers.
On the app, navigate to the Scan page:


Select a scan type of Depot In:


Info
The Headport location is preset automatically based on the Headport set against the user's staff card under the Staff List page: Card Files
Scan all items as required.
Scanning consignment items typically changes the relevant consignment status to In Depot:


Once all depot scanning has been completed, a manifest can be created if required. While optional, this is recommended as it provides historical records showing what freight entered the depot and when.

To create the Depot manifest, click the hamburger icon top right:


Select Create Manifest:



Check Scans from current user only if only scans from the current user login should be on the manifest (depot scans from other users at the same time are not to be included).
Set the Scans to include as required and then click Create:


A success message appears at the bottom to show the manifest number created.

FAQs

Q: Where can I see my depot manifests?

Depot Manifests are a type of scan manifest and can be seen under Transport > Operational Tasks > Manifests > Scan Manifest tab:


For further information, please click here

Q: Can I send notifications to customers when their freight has arrived in depot?

Yes, this can be achieved via a Status Export rule. The main requirement for this type of setup is to set the data filter as ConsignmentStatusName = 'InDepot' 

Q: Is there a way to export depot manifests?

Yes, this can be achieved via a Manifest Export rule.

Please see below links that provide more information on the content of this help article:
  1. https://www.loom.com/share/9c5b61bd344b4cd9b3dd75e0f216b211

    • Related Articles

    • Onboarding Hub - Step 5 Headports (Depots/Warehouses)

      Setting up Your Headports This article explains how to setup headports in an account and why they are important for use in Transvirtual. Page URL: Zone List Directory How To To begin, navigate to the above Page URL which is located under ...
    • Onboarding Hub - Step 25 Complete a Delivery

      Complete a Delivery Using The Mobile App This article explains how to complete a delivery via the mobile app. How To The first step in the process is assigning the delivery to a driver. Once assigned, the delivery is viewable on the mobile app under ...
    • Onboarding Hub - Step 24 Complete a Pickup

      Complete a Pickup Using The Mobile App This article explains how to complete a pickup via the mobile app. How To The first step in the process is assigning the pickup to a driver. Once assigned, the driver receives a notification in their app ...
    • Onboarding Hub - Step 16 Customer Notifications

      Customer Tracking Notifications (email/sms) This article outlines the setup of three common export rules used to notify customers of delivery updates: a status export for On Delivery notifications, a status export for Delivered notifications, and a ...
    • Onboarding Hub - Step 4 Consignment Numbers

      Personalize Your Consignment Numbers This article explains how to add a prefix to consignment numbers in a Transvirtual account and outlines why this is recommended. If you skip this step Transvirtual will just use a random starting number. Page URL: ...