App login issues
If you are receiving can't connect to server issues try the following
On the login page of the mobile device, get the user to hold their
finger down on the TransVirtual logo at the top for a couple of seconds,
this will bring up the settings. If they are already logged in just go
to the 3 dots in the top right and go to settings.
this is not the case, hold you finger on this for a second and it will
ask if you would like to reset it to default, say yes and ensure it says
This should fix it. Alternatively, please update the app to the latest version by downloading it from https://portal.transvirtual.com.au/app
Website Login issues
If you get a 404 issue when logging in, you are likely using an old bookmark. Click the login button in the new menu at the top of the page to login.
You will need to update your bookmarks as well.