Knowledge Base
TransVirtual
Documentation for the unrestricted enterprise version of TransVirtualExpress
Documentation for the Express or simplified version of TransVirtualWarehouse (Coming Soon)
Documentation for the Warehouse extension to TransVirtual Enterprise
Recent Articles
ScanSku C66
ScanSku C66 Device Configuration If you have a C66 ScanSku device running on Android 11 or higher, you may run into issues when following standard configuration. This article will direct you in following the new configuration process. Step 1. Find ...Warehouse Movements (Coming Soon)
Warehouse Movements In TransVirtual you have the ability to track your stock movements. This feature was put in place to assist with tracking stock items in your warehouse. To learn how to use this feature, please follow the below instructions. ...Warehouse Rates (Coming Soon)
Warehouse Rates Warehouse rate functionality works very similar to the transport rates functionality. For information on how to use certain functions, please also review: ...Google Authentication - 2 Factor secure Login
If required, TransVirtual has the ability to allow the setup of 2-factor logins which provides an extra level of security to your user logins. This functionality is useful for a number of reasons but it mainly comes in handy when a user login becomes ...Sales Order Process (Coming Soon)
Sales Order Process So now you have your initial setup done within your Warehouse module, lets look at going through a standard sales order process. The process relies on outbound movements, these outbound movements have multiple functions and ...
Popular Articles
TransVirtual Simple CSV Import V1.0
This simple CSV import is designed for customers sending simple consignment data, Sender, Receiver and Item information, but using the consignment numbers for the respective account. There are 2 files attached to this article, they are as follows; ...Cloud Print Utility Installation
TransVirtual is a cloud based service and your desktop security permissions mean our servers are unable to print documents directly to your local printers. We have developed a Windows based utility that will run silently in the background on your ...Pickup Allocation
The Pickup Allocation screen allows the pickup controller to see unassigned pickups and allocate them to a driver. In the TransVirtual Web Portal, select the following: Home > Consignment Actions > Pickup Allocation Users using the updated 2022 menu ...SubConsignments
Sub Consignments This must be enabled in the global Settings to work. Please go to Settings > Global Setup > Device Settings and toggle Allow Subdockets to enabled Users using the updated 2022 menu should go to Configuration > General > Global Setup ...Customer Service Ticket Categories
Customer Service Ticket Categories In the customer service tickets page you can see several different categories available such as Incorrect Address, Request for Change, Incorrect EDI Data etc. There is however the ability to adjust these to be what ...