Popular Articles
TransVirtual Simple CSV Import V1.0
This simple CSV import is designed for customers sending simple consignment data, Sender, Receiver and Item information, but using the consignment numbers for the respective account. There are 2 files attached to this article, they are as follows; ...
Cloud Print Utility Installation
TransVirtual is a cloud based service and your desktop security permissions mean our servers are unable to print documents directly to your local printers. We have developed a Windows based utility that will run silently in the background on your ...
Pickup Allocation
The Pickup Allocation screen allows the pickup controller to see unassigned pickups and allocate them to a driver. In the TransVirtual Web Portal, select the following: Home > Consignment Actions > Pickup Allocation Users using the updated 2022 menu ...
SubConsignments
Sub Consignments This must be enabled in the global Settings to work. Please go to Settings > Global Setup > Device Settings and toggle Allow Subdockets to enabled Users using the updated 2022 menu should go to Configuration > General > Global Setup ...
Customer Service Ticket Categories
Customer Service Ticket Categories In the customer service tickets page you can see several different categories available such as Incorrect Address, Request for Change, Incorrect EDI Data etc. There is however the ability to adjust these to be what ...